Frequently Asked Questions

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We have been providing backflow testing services for over 20 years, and have established a reputation for being a local backflow testing company that provides accurate testing and delivers excellent customer service.

Click here to view an infographic that can be helpful. 

Yes. For $10 we will submit and track the extension request on your behalf to the water purveyor. This small administration fee will be added to your invoice. 

Yes! We automatically submit test results to your purveyor. In some instances this is done by entering the data through the water purveyor's online portal, and in other cases we email the approved report to the purveyor. You will receive a copy of the report along with your invoice after the test is completed.  

Not to worry - we make note of every failed report and will automatically send you a bid to resolve the issue. In most cases we can do a backflow assembly repair, and in the event a backflow assembly replacement is needed we can do this work too. Whether a backflow repair or backflow replacement is done we will re-test the assembly and submit those results. These services are provided by our parent company, STOP Inc.

If we are testing your irrigation assembly and it is located outside and there is not a locked gate, then you do not need to be home. We will leave a doorhanger that indicates test results, and the detailed report along with the invoice will be emailed shortly after.

If there is a locked gate, or your assembly is located inside the home, you'll need to make an appointment with us for access by calling 425-427-8889.